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ELS Vancouver

Contact information
All customer service inquiries are handled by the test provider, Paragon Testing Enterprises. You can reach Paragon's customer service team via these channels:
Telephone Hours:
Monday to Friday
5:30 a.m. to 4:00 p.m. PT
8:30 a.m. to 7:00 p.m. ET
5:30 a.m. to 2:00 p.m. PT
8:30 a.m. to 5:00 p.m. ET

ELS Vancouver

549 Howe Street, Vancouver, BC, Canada
The test centre is located on the 6th floor.

About ELS Vancouver


ELS Languages Centers has been supporting students to achieve their English language goals for more than 55 years. Our centers offer 12 class levels of English instruction, testing services, and university pathways opportunities to over 600 universities and colleges in North America. ELS ensures success through our personalized academic approach and commitment to student achievement.

ELS Vancouver is conveniently located in the heart of downtown Vancouver, at 549 Howe Street. We have 3 professionally installed computer test centres that allow for a professional, comfortable and secure testing environment for all test takers.

Our facilities include:

  • Street-level access entrance with button-enabled automatic doors
  • Elevators and stairs to all floors
  • Wi-Fi Access
  • Washrooms located between all floors

Social Media 

Parking Directions 


Public Transit

549 Howe street is one block from all the major downtown bus routes, a short walk from multiple Sky Train Stations (Burrard, Granville, Waterfront), and steps from Waterfront Train Station


ELS Vancouver is located one block from Hornby and Dunsmuir Bike Lanes. There are public bike racks available in the general area but none associated with the building

Car Parking

There are multiple public parking lots and metered street parking available close to the building but no parking within the building Accessibility: Street-level access entrance with button-enabled automatic doors

COVID-19 Testing Procedures


How you are operating the CELPIP test safely during COVID at ELS Vancouver?

ELS Vancouver is strictly following all BCCDC operational guidelines in regard to physical distancing, wearing masks and cleaning protocols in all areas of operations. Extensive cleaning of all operational areas is taking place multiple times a day including the hallways, the computer stations, washrooms, elevators and all common areas of the building.

Do I have to wear a face mask?

Yes, masks are required for all staff and test takers. Those not wearing masks will not be allowed to take the test.

Should I bring my own face mask, or will one be provided?

You must bring your own mask. ELS does not supply individual masks.

If I feel ill on my test day, should I show up?

No. Do not attempt to take the test if you are ill or showing any symptoms of colds or flu within the last 14 days. ELS will ask anyone who shows symptoms to leave the center. Test takers should contact Paragon directly to reschedule a test sitting if they have been sick in the past 14 days.

Can I take off my face mask for the Speaking Test?

No. Masks must be worn at all times. Your voice is recorded without issue while wearing a mask. Test takers will be asked to leave and not be allowed to finish the test if they lower their face masks at any time during the test.

Can I bring water with me into the testing room?

Yes. Water bottles must be stored on a bookshelf and are not allowed at your computer station. When you want a drink, just raise your hand and a staff member will bring your bottle to you.

Should I bring my own water?

Yes. ELS does not have access to a drinking fountain.

Are computer stations sanitized properly?

Yes. Monitors, keyboards, mice, headphones, pens, chairs and workspaces are all sanitized after each test taker finishes.

How early should I show up before my test?

Building doors open 45 minutes to 1 hour before the start of a test. Paragon recommends arriving 45 minutes before the start of the test. Latecomers will not be seated for their tests and must reschedule for another day.




Frequently Asked Questions

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Study Options

Thinking about taking the CAEL?

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Want to try CAEL for free?

Try the CAEL test online for free without having to sign up for an account. You can experience the complete test with questions from all four skill sections.
I appreciated the availability of test dates for CAEL, and found it convenient and inexpensive compared to other English proficiency tests.
- Aashima, CAEL - Test Taker
What I liked most about the CAEL was that you can do the test on the computer, it uses Canadian English, and the results are released quickly!
- Alinsson, CAEL - Test Taker