Contact Us
We welcome your inquiries and feedback. Before submitting a question using the form below, please visit the FAQs section of our website to see if we have already answered your question(s).
Addresses Office:
801-180 Bloor St. W. Toronto, ON M5S 2V6 Canada
Office Hours:
To protect the health and well-being of our test takers and personnel, our Toronto office will be closed for the time being. Thank you for your patience and understanding.
Holiday Closures:
Monday, September 7, 2020
Monday, October 12, 2020
Wednesday, November 11, 2020
Monday, October 12, 2020
Wednesday, November 11, 2020
Email:
Phone
Phone - Toll Free
Telephone Hours:
Monday to Friday
8:30 a.m. to 7:00 p.m. ET
Please note that the Customer Service team is working on reduced hours of operation. Our phone lines are now open Monday to Friday from 8:30 am to 7:00 pm ET.
Due to the evolving COVID-19 situation, we are receiving a larger number of phone calls and wait time might be higher than normal.
8:30 a.m. to 7:00 p.m. ET
Please note that the Customer Service team is working on reduced hours of operation. Our phone lines are now open Monday to Friday from 8:30 am to 7:00 pm ET.
Due to the evolving COVID-19 situation, we are receiving a larger number of phone calls and wait time might be higher than normal.
Fax:
Addresses Office:
110-2925 Virtual Way, Vancouver, BC V5M 4X5, Canada
Office Hours:
To protect the health and well-being of our test takers and personnel, our Vancouver office will be closed for the time being. Thank you for your patience and understanding.
Holiday Closures:
Monday, September 7, 2020
Monday, October 12, 2020
Wednesday, November 11, 2020
Monday, October 12, 2020
Wednesday, November 11, 2020
Email:
Phone
Phone - Toll Free
Telephone Hours:
Monday to Friday
5:30 a.m. to 4:00 p.m. PT
Please note that the Customer Service team is working on reduced hours of operation. Our phone lines are now open Monday to Friday from 5:30 am to 4:00 pm PT.
Due to the evolving COVID-19 situation, we are receiving a larger number of phone calls and wait time might be higher than normal.
5:30 a.m. to 4:00 p.m. PT
Please note that the Customer Service team is working on reduced hours of operation. Our phone lines are now open Monday to Friday from 5:30 am to 4:00 pm PT.
Due to the evolving COVID-19 situation, we are receiving a larger number of phone calls and wait time might be higher than normal.
Fax:
What I liked most about the CAEL was that you can do the test on the computer, it uses Canadian English, and the results are released quickly!
I appreciated the availability of test dates for CAEL, and found it convenient and inexpensive compared to other English proficiency tests.
A Subsidiary of:
