CAEL CE Test Day Information

When you register for a CAEL CE (Computer Edition) Test, you will receive an email to confirm that your registration request was received. All registrations will be reviewed and approved by Paragon Testing Enterprises within one to two business days. Once your registration request is approved, you will receive a test confirmation email. Please read this email to confirm the date, time, and location of your test.

On test day, you must bring the original, valid identification that you used to register for the test, and you must present this identification at check-in.

The CAEL CE Test is completely computer-delivered. During the test, you will be in a room with other test takers, and you may be able to hear them speaking or typing. The sound of other test takers submitting their responses is a standard test room condition.

1. Valid Photo Identification

If the identification document that you bring with you on test day does not meet the following requirements, you will not be allowed to take the test, and you will not be able to transfer your test or receive a refund:

• Your identification document must be the same one you used to register for the test. It must match the registration details you entered during registration, including full name and document number.
• Your identification document must be original. Photocopies of identification are not acceptable.
• Your identification document must be valid.
• Your identification document must be unexpired.

Acceptable identification for the CAEL CE Test:

• Passport booklet
• Canadian permanent resident card
• Canadian provincial driver’s license
• Canadian provincial identification card
• Refugee protection claimant document*
• Travel document*

*Refugee Protection Claimant Documents and Travel Documents must be pre-approved by our office every time you register for a test. For approval, please send a scan or picture of your document by email to info@cael.ca. Refugee Protection Claimant Documents and Travel Documents that are not pre-approved by our office may not be accepted on test day. No refunds or transfers will be given for refused entries.

Unacceptable identification includes:

• Any expired document
• Any photocopied document
• Passport card
• Canadian health card
• Social security card
• Social insurance card
• Employee identification card
• Student identification card
• Notary-prepared letter or document
• Credit card of any type

IMPORTANT: Test takers who do not provide their valid identification during check-in at the test sitting will be refused entry to the test and will not be eligible for a refund or transfer.

If you registered for the CAEL CE Test with a passport booklet, we recommend that you do not send it away for any reason (i.e., extensions or visa renewals) before your scheduled test date. If you are required to do so, please send away your passport booklet after you have taken the test or before you register for the test. If you do not provide your passport booklet or the identification document that you registered with at the test sitting, you will be refused entry to the test and no refunds or transfers will be given.

If you have any questions about acceptable identification, please contact us or email us at info@cael.ca.

2. Test Confirmation Email

Once registered, you will be emailed a test confirmation email. Make sure to bring a digital or print copy of the email with you to the test sitting.

The test confirmation email will include the following information:

• Your test registration number.
• Your name. Check the name on the test confirmation email to make sure that it is spelled exactly the same as on your identification.
• Test sitting information. Check carefully the address of the testing centre, and the date and time of the test.
• Identification requirements for admission to the test.

*If you have not received (or have lost) your test confirmation email, please

1) check the junk folder in your email, or
2) contact our office.

Check-in

• You must arrive 45 MINUTES prior to your test. Latecomers will be denied entrance to the test and will NOT be eligible for a refund or transfer.
• You must bring the original, valid identification that you used to register for the test. If you do not have valid identification, you will not be allowed to take the test.
• It is recommended that you use the washroom before checking in.
• Your original, valid photo identification will be scanned.
• Your identification is the only personal belonging allowed in the test room. All other belongings are considered prohibited materials in the test room and must be stored in a personal belongings bag or locker at the test centre. All electronic devices must be switched off before being stored. Please do not bring valuables on test day. Neither Paragon Testing Enterprises nor the test centre is liable for lost or stolen items.
• You will be asked for your signature.
• You will have your picture taken. For this picture, your face must be fully visible. You will be asked to remove anything on your head unless worn for religious or medical purposes. If you refuse, you may be denied entrance to the test and will not be eligible for a refund or transfer. The picture will be printed on your score report.
• After you are checked in, you will be seated in the test room. Once you are in the test room, you may not leave your seat unescorted.

During the Test

• You will be provided with a pen and notepaper, which must be returned at the end of the test.
• Your workstation will have a standard QWERTY English keyboard (except in Quebec).
• Cellphones and other prohibited materials are not permitted in the test room.
• If you need anything during the test, such as extra notepaper or a washroom break, raise your hand. You may not communicate with other test takers in the test room or leave your seat unescorted. Your test time does not stop for any reason, including washroom breaks.
• If you need a special accommodation for your test—including accessibility equipment, beverages, or snacks in the test room—you must submit a Special Accommodations Request Form, which can be found on our Request Forms page. All special accommodations must be preapproved by Paragon Testing Enterprises.

After the Test

• Report any issues that occur during your test to the test centre personnel immediately. If there was an issue that may have affected your results, you must report it to Paragon Testing Enterprises within 48 hours of your test. Test centre personnel will provide a contact card upon request. No corrective action will be taken for problems that are reported after scores have been released or more than 48 hours after the test sitting, whichever comes first.
• Your test results will be available online in your CAEL account within 8 business days of the day of your test.
• Your official score report will only be mailed to the institutions that you have indicated on your score recipient list.

Notes:

• The sequence of test day procedures may vary between test centres.
• In cases of extreme weather conditions or natural disasters, call the CAEL CE test day line (1-888-880-6626, toll-free within North America) or email info@cael.ca to find out if your test sitting has been cancelled.
• To report a test security issue, please visit our Test Security page.

Test takers are encouraged to use the washroom before entering the test room. CAEL CE Tests are timed and will not pause for any reason. Test takers who wish to use the washroom during the test should raise their hand so that test centre personnel can escort them.

Children

Test takers are expected to make arrangements to care for children during a test. Children are not allowed in the test room, and test takers are not permitted to take breaks to feed or otherwise care for a child. Neither Paragon Testing Enterprises nor the test centre will accept responsibility for unsupervised children.

Scented Products

Please do not use perfumes, aftershaves, colognes, and other scented products on test day. These products may make other people in the room sick.

The following behaviour will not be tolerated and may result in your removal from the test room or test centre:

Cheating on the CAEL CE Test may cancel your test results. Paragon considers cheating to include any action (i.e., memorizing test answers based on questions from previous CAEL CE Tests, or submitting a false score report to a government agency or other organization) that will help you gain an unfair advantage on the CAEL CE Test. These actions may result in severe consequences.

Paragon reserves the right to report a suspected cheater to a government agency, academic institution, or other organization that the test taker is applying to for investigation and enforcement.

Prohibited Materials

You will be asked during check-in to store all personal belongings in a personal property bag or locker. The only item you may bring into the test room is your identification document.

The following items are not allowed in the test room. If you are found to have any of these items with you during the test, you may be removed from the test room, and your scores may be cancelled by Paragon Testing Enterprises:

The proper authorities will be notified if test takers are found in possession of dangerous or illegal materials.